Sheila Heen, two time NY Times best selling author, consultant, and lecturer at Harvard Law School, makes the tough talks easier by breaking down the three layers that make up every difficult conversation
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The Knowledge Project

#57 Sheila Heen: Decoding Difficult Conversations

5e3c407e418a84a046059724/llKhIuD3PzlyfGbNEG-gHUQVTOys.mp3