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#4: Don’t ever put anything in writing

If you do need to communicate something that might be interpreted as negative or critical, don’t email or message it.

You don’t want to leave a paper trail, because management has control over your email and sometimes the device you are working on.

#3: Be kind

It isn’t easy when someone is getting under your skin and you’re angry. Nevertheless, it’s the best route to go.

If you don’t engage, the other person will likely back off when they don’t get a reaction.

#2: Keep it professional

Remain professional no matter what. This prevents the toxic person from having power over you.

You don’t want to sink to their level. It can be frustrating to hold your tongue.

Keep in mind that in a workplace the utmost respect and grace for colleagues should always be maintained.

#1: Try not to take it personally

It’s best to not take things personally at work.

When a colleague says something or does something to you that is really not nice, just try and find a positive perspective in the situation.

Maybe they’re just having a bad day and what they did or said isn’t about you as a person.

It is likely due to frustration or difficulties they are going through.

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Want to feel more confident with your business English?
Lindsay and Michelle show you real, business English vocabulary for the global economy in this podcast from All Ears English. 
Learn spoken English for business with native speakers.
Get advanced skills for English meetings, presentations, small talk and socializing at work, job interviews, telephone English and more.
Write more clear and concise business emails in English to sound professional.
Be respected when you speak to colleagues, bosses, partners, suppliers, and stakeholders.

Increase your self-esteem at work to participate, facilitate, persuade, and respond quickly in English.
Learn formal, informal, and semi-formal English for different workplace situations
Increase your salary and get a promotion.

This podcast is perfect for you if you are at the mid-career or middle management stage, early career, senior-level or C-suite, entrepreneur, self-employed freelancer, or a small business owner.

The English level for this podcast is intermediate to advanced English 
CEFR B1 Intermediate English, CEFR B2 Upper-Intermediate English, CEFR C1 Advanced English, CEFR C2 Proficiency English


This podcast is great for software engineers, senior executives, MBA students, marketing managers, doctors, lawyers, accountants, project managers, HR professionals, customer service professionals, IT, financial planners, import/export businesses, biotech professionals, sales reps, and any career that involves international business or using English.

With every episode, we show you how to organize and deliver your message clearly.
You’ll be able to understand phone calls and conference calls by improving your listening skills.
Use the right English grammar and the right English tenses in every situation.

We also cover: Assigning tasks to the team, global leadership and management, English pronunciation and accent, American culture and business, cross-cultural communication skills for business, negotiation idioms, vocabulary, slang, and business proverbs and sayings.

Learn how to tell stories that convince people to take action in business.
Speak with customers and resolve client issues.
Be polite with the right English vocabulary when you speak with your colleagues.


This podcast is a collection of episodes that were originally published on All Ears English Podcast and new Business English episodes.

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Business English from All Ears English

BE 245: How to Deal with a Toxic Colleague in English

639f7e2b465aa886c6e85070/liHujbC_JpffUu0MUEFZyWanqTCC.mp3