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0Key Vocabulary (本期核心词汇)
• Power company 电力公司（新西兰 power 即指"电"）
• Connection fee 接通费（开通新服务的一次性费用）
• Prompt payment
discount
准时付款折扣（按时缴费可享折扣）
• Fibre 光纤（最快的网络，适合看视频、在家办公）
• Broadband 宽带（高速网络的统称）
• Meter reading 电表读数（告诉电力公司你用了多少电）
• Sorted 搞定、安排妥当（超地道的Kiwi常用词）
Dialogue Transcript (情景对话原声)
Rep (客服)
Kia ora, thanks for calling. How can I help today?
（你好，感谢致电。今天有什么可以帮你？）
Customer (顾客)
Hi, I've just moved into a new place and need to get the power connected.
（你好，我刚搬进新家，需要开通电力。）
Rep (客服)
No problem, you've come to the right power company. I can set that up now. There's a small
connection fee of 45 dollars to get started.
（没问题，你找对电力公司了。我现在就能帮你设置。开通需要一笔45纽币的接通费。）
Customer (顾客)
Okay, that's fine. Is there any way to save on the bills?
（好的，没问题。有什么办法能省电费吗？）
Rep (客服)
Yes! If you pay on time, you'll get a prompt payment discount, usually around 10 percent off.
（有！如果你按时缴费，就能享受准时付款折扣，通常约打九折。）
Customer (顾客)
Brilliant, I always pay on time. Can I sort out the internet too?
（太好了，我一向按时付款。我也能顺便开通网络吗？）
Rep (客服)
Of course. Is the house set up for fibre, or would you like standard broadband?
（当然。你家是已经布好光纤了，还是想用普通宽带？）
Customer (顾客)
I'm not sure what the difference is.
（我不太清楚两者的区别。）
Rep (客服)
Fibre is much faster, great for streaming and working from home. Broadband is a bit slower but
cheaper. Most new homes have fibre.
（光纤快得多，很适合看视频和在家办公。宽带稍慢但便宜些。大多数新房都有光纤。）
Customer (顾客)
Let's go with fibre then. Anything else you need from me?
（那就选光纤吧。还需要我提供什么吗？）
Rep (客服)
Just a meter reading when you move in, so we know where to start your bill. Then you'll be all
sorted.
（搬进去时报一下电表读数就行，这样我们才知道从哪里开始计费。然后就全搞定了。）
Customer (顾客)
Easy. Thanks so much, you've been a big help.
（真简单。非常感谢，你帮了大忙。）
