一次意外的米兰之旅,让一个年轻人看到了咖啡店的另一种可能。从一个原料供应商到“第三空间”最佳解释权所有者,再到不久前的韩国”tank day”危机公关,这是一个关于星巴克“价值”、“远见”、“危机”的故事。
TIMESTAMPS
00:00 – Milan, 1983. Howard Schultz sees the future in an espresso bar.
01:30 – The Boy from Brooklyn. Schultz's childhood. Joining Starbucks. Buying the company.
03:00 – The Ritual. Growth. Values. Refusing to cut healthcare.
06:00 – The Crisis and the Comeback. Tank Day disaster in Korea. Financial recovery.
07:00 – Epilogue. The "third place" legacy.
08:00 – Outro.

