5
0Episode: Qilian: 100,000 Tourists, One Small County
Duration: approximately 7 minutes
Level: B1 (Intermediate)
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[Mike]: Welcome back to Learn English with Podcasts! Sarah, what would you do if you traveled far for a holiday, but every hotel was full?
zh:欢迎回到 Learn English with Podcasts！Sarah，如果你大老远去度假，却发现每家酒店都满房了，你会怎么办？
[Sarah]: Oh no. That sounds terrible. I would probably sleep in my car. Did that really happen somewhere?
zh:哦不。那太可怕了。我可能会睡在车里。真有这种事吗？
[Mike]: Yes, in Qilian. It is a small county in Qinghai, in western China. Only about 50,000 people live there.
zh:有，在祁连。那是青海的一个小县城，在中国西部。常住人口只有约5万人。
[Sarah]: Only 50,000 people? That is really small. What happened there?
zh:只有5万人？那真是个小地方。那里发生了什么？
[Mike]: On October 3, more than 100,000 tourists arrived in one day. There were about 35,000 cars. All 400 hotels in the county were full. Fully booked means no free rooms at all.
zh:10月3日，一天就涌入了超10万游客。车流约3.5万辆。全县400多家酒店全部满房。Fully booked 就是一间空房都没有。
[Sarah]: Wow, 100,000 visitors in a town of 50,000. That is twice the local population. Where did all those people sleep?
zh:哇，5万人的小城来了10万游客。是本地人口的两倍。这么多人睡哪儿？
[Mike]: That is the kind part of the story. The local tourism office opened free beds in student dorms. The dorms had heating. Outside it was minus 4 degrees, with rain and snow on the mountains.
zh:这就是故事温暖的部分。当地文旅部门开放了免费的学生宿舍。宿舍里有暖气。而外面只有零下4度，山上还在下雨下雪。
[Sarah]: Sleeping in a warm school dorm on a freezing night? That actually sounds nice. Was it really free?
zh:在寒冷的夜晚睡进温暖的学生宿舍？听起来其实不错。真的免费吗？
[Mike]: Totally free. One visitor, Lin Bin, came from Xian. He could not find a room anywhere. Then he saw a notice from Qilian tourism and called them. That night he moved into a middle school.
zh:完全免费。一位叫林彬的游客从西安来。哪儿都找不到房间。后来他看到祁连文旅的公告，就打了电话。当晚他就住进了祁连县民族中学。
[Sarah]: What was the room like?
zh:房间是什么样的？
[Mike]: Four people in one room. The staff gave them completely new bedding. Another family searched for 3 hours with no luck. Then a local man helped them call the tourism office. In half an hour, they went from homeless to warm beds.
zh:一间房住4个人。工作人员发放了全新的床上用品。还有一家人找了3小时没找到。在当地一位大哥的帮助下打通了文旅局的电话。半小时内，他们就从无家可归住进了暖和的宿舍。
[Sarah]: Half an hour? That is fast. How many calls did the office get that night?
zh:半小时？真快。那晚办公室接了多少电话？
[Mike]: From October 3 to 2:30 the next morning, they got 510 calls for help. That was more than 800 visitors. About 453 people slept in 2 schools. Another 200 people found rooms through villages and returned hotel rooms.
zh:从10月3日到次日凌晨2时30分，他们接到510个求助电话。涉及800多名游客。约453人住进了2所学校。另有200人通过乡村接待点和酒店退订房源得到安置。
[Sarah]: That is a lot of work in one night. Who answered all those calls?
zh:一晚上这么多工作。都是谁在接电话？
[Mike]: A worker named Chen. He said from 17:30 to midnight, they took more than 400 calls. They wrote every call on paper notes: phone number, group size, men and women. Then they sent photos to hotel groups and school teams.
zh:一位姓陈的工作人员。他说从17时30分到午夜，他们接了400多个电话。他们把每个电话手写在便签上：电话、人数、男女组成。再拍照发到酒店群和学校安置群。
[Sarah]: 400 calls in 7 hours? They could not even stop for dinner, right?
zh:7小时400多个电话？连晚饭都吃不上了吧？
[Mike]: Right. Their boss ordered hamburgers for them. Chen ate one hamburger for 2 hours. He just had no time to eat. To take notes means to write down key information quickly.
zh:对。局长给他们点了外卖。陈先生一个汉堡吃了两个小时。根本没时间吃。To take notes 就是快速记下关键信息。
[Sarah]: I feel tired just hearing that. And what did the boss do? Just give orders in the office?
zh:光听着我就觉得累。那他们的局长呢？只在办公室指挥吗？
[Mike]: No, she was making beds. Her name is Feng Lingling. She leads the local tourism office. On October 2 and 3, she worked inside the school dorms. There is a video of her putting new quilts on beds and carrying bags for visitors.
zh:没有，她在铺床。她叫冯玲玲，是当地文旅局局长。10月2日和3日，她都在学校宿舍一线帮忙。有段视频拍到她给游客铺被褥、搬行李。
[Sarah]: The tourism chief herself making beds? That is unusual. What else did she do?
zh:文旅局长亲自铺床？真少见。她还做了什么？
[Mike]: She and her team first moved all the students things away and tidied them up. Then they put on fresh bedding from the emergency department. And they told every visitor, one by one, please do not touch the kids things.
zh:她带着工作人员先把学生的东西全部收拾好。再铺上从应急部门调来的全新被褥。游客入住时，他们一个个专门嘱咐，请不要动孩子的东西。
[Sarah]: Please do not touch the kids things. That line is so sweet. Did the visitors listen?
zh:请不要动孩子的东西。这句话真暖心。游客们听话吗？
[Mike]: Mostly yes. Feng said more than 90 percent of the visitors were very nice. Some even offered to pay for the dorm beds. When they heard it was free, they were so surprised and thankful.
zh:基本都听话。冯玲玲说九成以上的游客素质都非常好。有的还主动提出要付钱。听到免费后都非常惊讶，不停道谢。
[Sarah]: I can understand that. Did anything funny or touching happen that night?
zh:我能理解。那晚还发生过什么有趣或感人的事吗？
[Mike]: Two small stories. First, one school was full, so they opened a second school. There were several visitors over 80 years old. The staff let them rest in the check-in room first.
zh:有两个小故事。第一，一所学校住满了，又安排了另一所学校。有几位80岁以上的老人。工作人员先把他们临时安置在登记的房间里休息。
[Sarah]: That was kind. Then the staff had to work in that room all night?
zh:真贴心。那工作人员不是要在那个房间忙一整夜？
[Mike]: Yes. Later the staff wanted to move to the hallway, so the old people could sleep well. But the old visitors said, it is too cold outside, stay here, we do not mind. In the end, the staff still moved out to the hallway.
zh:对。后来工作人员担心影响老人休息，准备搬到楼道里登记。但老人们说，外面太冷了，就在屋里吧，不吵。最后，工作人员还是搬到了楼道里。
[Sarah]: Oh, both sides were thinking of each other. What is the second story?
zh:哦，双方都在为对方着想。第二个故事呢？
[Mike]: One worker carried things all night and ate nothing. He almost fainted from low blood sugar. Low blood sugar means your body needs food fast, or you feel weak. A visitor gave him 2 mooncakes, and he felt better.
zh:一位同事一直忙着搬东西没吃饭，低血糖差点晕倒。Low blood sugar 就是身体急需吃东西，否则会发软发晕。一位游客给了他两个月饼，他才缓过来。
[Sarah]: The visitors took care of the helpers, too. That night, when did Feng and her team finally go home?
zh:游客也在照顾工作人员。那晚冯玲玲他们几点才回家？
[Mike]: Around 2:40 in the morning. Feng said they thought holiday crowds would be like a normal busy summer. July and August are the busy season there. But this year, one popular road, Route 9, became famous online. So many more people came for the long holiday.
zh:凌晨2时40分左右。冯玲玲说，本来以为十一人流最多和旺季持平。那里旺季一般是7月和8月。但今年9号公路在网上火了，所以十一来了特别多的人。
[Sarah]: Ah, one famous road brought 100,000 people. So what can we learn from Qilian?
zh:啊，一条网红公路带来了10万人。那我们能从祁连学到什么？
[Mike]: Maybe this. Good service is not big words. It is 400 phone calls answered, one bed made at a time, and one hamburger eaten over 2 hours. Go the extra mile means to do more than people expect.
zh:也许是这个。好的服务不是大话。是400个电话一个个接，一张张床铺好，一个汉堡吃上两小时。Go the extra mile 就是做超出别人预期的事。
[Sarah]: And the warmest hotel that night was not a hotel at all. It was a school, with new quilts, heating, and a chief making your bed. Would you like that kind of night, Mike?
zh:而那晚最暖的酒店根本不是酒店。而是一所学校，有新被褥、有暖气，还有局长帮你铺床。Mike，你想体验这样的夜晚吗？
[Mike]: If the mooncakes are included, yes. Thanks for listening to Learn English with Podcasts. Tell us, what is the kindest help you got on a trip? See you next time.
zh:如果还有月饼吃，可以啊。感谢收听 Learn English with Podcasts。告诉我们，你旅行中得到过最暖心的帮助是什么？下期见。
