第一周:商务英语口语核心句型
1. 确认理解 (Checking for understanding)
• 句型: "Correct me if I’m wrong, but are you saying that...?"
• 用法: 如果我理解错了请纠正我,你的意思是……吗?
2. 委婉打断 (Interrupting politely)
• 句型: "Sorry to butt in, but could I just clarify one thing?"
• 用法: 抱歉打断一下,我能确认一件事吗?
3. 征求意见 (Asking for input)
• 句型: "I’d love to hear your thoughts on this."
• 用法: 我很想听听你对这件事的看法。
4. 委婉异议 (Disagreeing diplomatically)
• 句型: "I see where you’re coming from, however, I have some concerns about..."
• 用法: 我明白你的出发点,但是,我对……有一些顾虑。
5. 深入探讨 (Asking for elaboration)
• 句型: "Could you walk us through the details of...?"
• 用法: 你能带我们过一下关于……的细节吗?
6. 争取思考时间 (Buying time)
• 句型: "That’s a great question. Let me just think for a second."
• 用法: 这是个好问题。让我思考一下。
7. 提出建议 (Making a suggestion)
• 句型: "Would it be possible to...?"
• 用法: ……是否可行?
8. 推动进度 (Following up)
• 句型: "I’m just checking in to see where we are with..."
• 用法: 我只是想确认一下……的进度到哪了。
9. 面对未知 (Handling unknown info)
• 句型: "I don’t have that information ready at hand, but I’ll get back to you by EOD."
• 用法: 我现在手头没有这个信息,但我会在下班前回复你。
10. 总结行动 (Summarizing action items)
• 句型: "Just to recap, our next steps are..."
• 用法: 总结一下,我们接下来的步骤是……
#实战演练总结:否决权与引导转向
*核心金句: "I'm not 100% sold on putting all our eggs in one basket. What if we start with a small-scale pilot?"
*专业表达要点:
1. 不把鸡蛋放一个篮子里:putting all our eggs in one basket.
2. 小规模测试:small-scale pilot / testing.
3. 延期:postpone / put this on ice.
4. 现金流稳定:cash flow stabilizes / in a healthier position.
# 场景模拟练习:如何专业地表达反对意见
#场景 1:面对不合理的项目重写 (时间成本)
*润色版:** "I have some reservations about that. Rewriting the entire app would be extremely time-consuming, and our current schedule is very tight. Alternatively, I suggest we stick with the current version for now."
*要点:使用 "time-consuming" 表达耗时,用 "stick with" 表达坚持当前方案。
#场景 2:面对超支的福利提议 (性价比)
*润色版:"I’m not 100% sold on that idea. We shouldn’t put all our eggs in one basket, especially since this quarter's budget is quite tight. What if we looked into some cost-effective alternatives nearby?"
*要点:使用 "cost-effective" 代替 "cheap",显得更具商业眼光。
#场景 3:面对激进的扩张计划 (ROI 与时间表)
*润色版:"I’m going to have to exercise my veto on this one. Opening a physical office would yield a very low ROI. Furthermore, next week is an unrealistic timeframe for such a major expansion."
*要点:使用 "low ROI" 和 "unrealistic timeframe" 作为强有力的否决理由。
#场景演练:优雅且坚定的催办进度
*温和催办: "I'm just checking in to see where we are with the report. Do you have a rough ETA? I'll need it for the meeting tomorrow."
*面对延误(坚定立场): "This is a critical component of the presentation. If we don't have it by EOD, it will impact the entire project timeline. Is there anything blocking you?"
*重点词汇:
1. Checking in: 询问进度。
2. Rough ETA: 大致的预计完成时间。
3. Critical component: 关键组成部分(强调重要性)。
4. Impact the timeline: 影响时间表。
5. What is blocking you?: 是什么阻碍了你?(比“你为什么没做”更具协作感)。
