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0全英 | 非暴力沟通的四个步骤
Nonviolent Communication
Today, I want to talk about communication in a slightly different way.
Have you ever had an argument with someone and realised afterwards that the original problem was actually quite small? Maybe someone didn't reply to your message.
The event itself may have been relatively simple, but somehow the conversation becomes much bigger and violent.
The book Nonviolent Communication: A Language of Life introduces a framework built around four components:
Observation → Feeling → Need → Request.
It gives us a way to slow down a conversation and ask: What actually happened? What am I feeling? What do I need? And what am I asking for?
Today, I want to explore these four components and, more importantly, show you how you can actually use them in everyday conversations.
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